Refund policy

At KASARI FASHION, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Returns

We accept return requests within 7 days of delivery of the product.

To be eligible for a return:

The item must be unused, unworn, and in its original condition.
All original tags, packaging, and accessories must be intact.
The product must not be damaged, washed, altered, or used.
A valid proof of purchase/order number is required.

Non-Returnable Items

The following items are not eligible for return:

Innerwear and personal care products.
Products damaged due to misuse or improper handling.
Products returned without original packaging or tags.
Customized or personalized products.

Return Process

To initiate a return, please contact us with your order details:

Email: work.kasarifashion@gmail.com

Phone: +91 90994 66401

Our support team will review your request and provide further instructions.

Refunds

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

Refunds will be processed within 7-10 business days.
The refund will be credited to the original payment method used during purchase.
Depending on your bank or payment provider, the refund may take additional time to reflect in your account.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

We will arrange a replacement or refund after verification.